Michaela Middleton, Growth Manager EMEA, writes “We have barely celebrated easing of the restrictions with a drink in our local before news of potential regional lockdowns hit the news. The trend observed around the world has seen a number of countries experiencing an increase in COVID-19 cases. But whether or not a second wave is on its way, the fact is that a crisis can hit at any time – with little to no warning.

We have been talking about digital transformation and change from old to new for some time but if the pandemic has proven anything it is that it’s time to practice what we preach. The rise of PropTech is a natural part of this change and digitising operations has become an indispensable part of asset management. With service charges under ever-growing scrutiny and occupier demands increasing, real estate must find a way to manage their building in an agile way in order to respond to external circumstances quickly and efficiently.“